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  • How do you ensure the safety of my pets?
    The safety of our clients and their dogs is a top priority of ours! To ensure all dogs are safe, and to prevent the spread of germs and diseases, we clean all of our equipment and shoes with kennel-grade disinfectant after each clean. In addition, we take a photo of your closed gate after each service (where applicable), so you'll know your pets won't get loose.
  • Can I request a specific cleanup day?
    While we can't guarantee a specific cleanup day, we will do our best to accommodate your schedule. Please keep in mind, however, that service days may vary as we grow and expand our routes.
  • Does Pretty Pooped clean the entire yard?
    Pretty Pooped will clean any areas of your yard, including front, back, side, flower beds, dog runs, rock gardens, perimeters, etc. Please be aware, however, that this does not include wooded, or tall grassy areas, that may surround your yard.
  • What about deer poop, or geese poop?
    Our services are designed around dog waste, but we'll gladly include the removal of up to 5 piles of deer/geese poop during each visit. If you have extensive deer/geese poop problems, please reach out to us directly to see if we can provide a custom service plan that fits your needs.
  • How do you dispose of the pet waste after each cleanup?
    Our service includes double bagging the waste and disposing of it in our customer's outdoor trash bins.
  • Can you clean with my dog in the yard?
    Yes, we love dogs! We simply ask that 1) we've met your dog ahead of time, and that they've shown no signs of aggression, and 2) they're already outside with you when we arrive. If your dog is aggressive, however, we require them to stay inside during your cleaning. This ensures a safe visit for everyone.
  • Do you provide arrival windows before services?
    Because our routes are optimized on a daily basis, we cannot provide arrival times for our pooper scooper services. We do, however, send a notification shortly before our arrival.
  • How much does it cost to hire a professional pooper scooper?
    Services start as low as $60 a month, and is based upon the size of the yard, service frequency, and number of dogs.
  • Do you provide dog waste removal services in winter?
    Winter servicing will be dependent upon employee availability, and the terrain of individual properties. With that being said, we are hoping to keep services running through winter, but will post more information as we get closer to fall.
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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